When Suzi and I have used Airbnb, she has always handled the booking so I can't confirm this. Researchers found that potential renters viewed an attractive host as more trustworthy. They also saw women as more trustworthy than men. Age was a factor as well. Seems the older a host is, the more trustworthy they seem to renters. And if you want to rent your place on Airbnb, you should definitely be smiling in your photo. When the host was smiling in their picture, the study participants viewed them as more attractive and more trustworthy. (Study Finds)